Frequently asked questions
SYSTEM
What models are available?
Currently there are two models:
What accessories are available?
Additionally available to order:
- Transparent protective foot cover
- Multifunctional pillow
- Lumbar pillow
- Weight pillow
- Tablet holder
RENT & FINANCING
Can I rent lounge8?
Yes - We offer rental and hire-purchase options for the commercial and professional sector in German-speaking countries. Here you can request your offer for rental and/or installment plan.
Can I lease lounge8?
Yes - We offer lease financing for the commercial and professional sector. Here you can request your offer for leasing.
TEST & TRY OUT
Where and how can I test or try lounge8?
You may test lounge8 in our lounge8 studio in Rebstein, Switzerland from Monday to Friday, 9-18 o’clock. Please contact us here, to fix an appointment.
You can also test lounge8 simply and comfortably at home, in your practice or in your business premises.
Here you can register for a free trial lesson without obligation.
You can also visit us at various trade fairs, congresses, conferences and events. The current dates can be found on our homepage and are regularly announced via social media.
DELIVERY & PACKAGING
Do you ship lounge8 to my country?
We ship lounge8 within Germany (D), Austria (A) and Switzerland/Liechtenstein (CH/FL). International shipping is made based on previous agreement.
How much does the shipping & packaging cost?
The transport costs within D, A and CH/FL are between CHF 200.- and 240.- excl.
The large packaging + one-way pallet costs CHF 75 excl.
Does the lounge8 lounger come assembled?
Yes - The lounge8 is delivered fully assembled. If required, it can be easily dismantled into two parts (base and lying surface).
No - The lounge8 elementar is delivered in 2 parts, base and lying surface. These can then be easily assembled.
How big/heavy is the shipping box? (incl. lounge8 lounger)
Transport box with slip lid: 183cm x 66cm x 90cm - Weight: 50kg
+ one-way pallet: 190cm x 80cm x 13cm - weight: 10kg
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Total weight: 60 kg
What is the delivery time?
Depending on the model, color and equipment between 10 days and 8 weeks after receipt of payment.
Will I be informed of the delivery date?
Yes, on request you will be informed of the delivery date by our shipping partner.
MONATAGE / DEMONATGE & FUNCTION
Can I dismount lounge8?
The models can only be dismantled into the two components: the lying surface and the substructure. Disassembly of the substructure is not permitted for safety reasons, as the suspension - ATTENTION: is under pre-tension. Further details can be found in our operating and user instructions supplied.
For which body weights is it possible to swing in the lounge8?
The swing function is possible for users weighing between approx. 50 and 120 kg. Users (e.g. teenagers and children) weighing less than 50 kg can also swing with our weight pillow, positioned in the head area of the lying surface.
What is the users maximum weight?
120kg
MAINTENANCE & SERVICE
Is a chargeable service or periodic maintenance necessary?
No, no external maintenance is required.
However, we recommend that you periodically check the screws of the moving parts with an hex key and tighten them if necessary.
WARRANTY
What warranties are offered?
The period of warranty is 2 years. The warranty of original lounge8 parts are guaranteed according to the recommended terms of references of warranty of the EU. Please find further details in the manual attached to the shipment.
Is there a manual which describes how to use the lounge8?
Yes, a print of the manual is included in each shipment of lounge8.
LOUNGE8 APP
How can I get the lounge8 app?
You may download the lounge8 app free of charge in Google Play Store oder im Apple App Store .
How do I activate the lounge8 app?
Take a look at our lounge8 app video here .
How is the function of the lounge8 app?
The lounge8 app includes the digital lounge8 trainer with various nature sounds and background sounds. The app uses the smartphone's motion sensors to control the rhythmic volume of the selected natural sound, such as the sound of the sea. This allows you to hear the sound of the sea constantly getting louder and quieter to the rhythm of the vibration.
Does the lounge8 app also work without a lounge8 lounger?
No - the software is programmed for the oscillation range of the lounge8 and only works properly in conjunction with the oscillation frequency range of the lounge8.
Do you have any more questions?
Contact me quickly and easily using the contact form.
I am looking forward to get back to you immediately. Roland Bachstein
